As the developer of the Spark app, we do not have direct access or control over matters related to subscriptions. These issues are managed by Google Play or Apple, the platform through which the app is distributed.
To address your subscription concerns and seek assistance with refunds or any other subscription-related matters, we recommend reaching out to Google Play's or Apple's customer support directly.
They will be in the best position to assist you and provide the necessary guidance.
You can also go to the link that applies to you to request a refund:
How to request a refund from Google Play
How to request a refund from Apple
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